Return Address: No.164, Pingxing North Road, Pinghu Street, Longgang District, Shenzhen
If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer free returns or exchanges within 30 days of receiving your order.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Shipping costs are not covered and are returned at the buyer’s expense. A minimum of 5% restocking fee will be applied unless otherwise advised by the Manufacturer.
Items that have been opened and/or installed are only eligible for warranty repair or replacement. Please call our staff Elena at +8615323431686 for technical support or email: [email protected]
All security products and equipment are custom-built, and cannot be canceled once entered into production, nor returned.
Manufacturer’s warranties will apply.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to some international destinations. MairsTurnstile-Online.com will not be responsible for local Customs Duties or Fees unless specifically included in writing prior to making your purchase.